ComplaintsforDAVE - Digital Audio Visual Environments
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Car audio installation came with a lifetime warranty on any wiring issues that happened after installation. Had an issue with the bass knob that was patched and was told i could come back if it ever broke again. Called today and they have gotten rid of their car audio division and told me I'm out of luck with getting any warranty and told me to go to another shop and pay them to fix it instead.Business response
05/08/2024
I spoke with ****** today. I will be following up with him early next week to make arrangements to look at the vehicle and perform the repair for him.Please let me know if you need any additional information. I can keep you updated as to the status of the repair once we have a time scheduled.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.