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Complaint Details
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Initial Complaint
02/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I understand there is always going to be extra expenses when doing home repair. But this company cannot provide an actual traceable invoice. It is always an estimated cost. When I was going over everything with them their numbers did not even match up to the contract. It was only off by a few hundred but it does not make sense how disorganized they are. I was warned we may be going over but they have given me 2 different things we could have possibly gone over budget on? The work is complete there should be a solid answer and invoice on where an extra $900 came from. I am concerned that at this point they are taking advantage of home owners.
Business response
03/06/2023
They stated that they reached out to the consumer and left a voicemail and haven't heard back from them.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.