ComplaintsforA&S Complete Auto Repairs
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Complaint Details
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Initial Complaint
03/28/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
About a week ago my elderly mother took her 2007 Honda Cr-V for its yearly inspection. During the routine checks, it was discovered both rear tires had nails in them, towards the middle of the tires. The fake mechanics they have stated they could not repair the tires(which still had over 50% treadwear left) but could sell them 2 used tires, in order to pass inspection, really? Here's the kicker, 2 days later they(my sister and mother) had to go back because the tires they sold was leaking and had a hole, which they repaired. Funny, they could repair the ones that were on the car, but could repair the cheap one they sold to take advantage of my elderly mother.Customer response
04/22/2023
At this time, I have been contacted directly by A&S Complete Auto Repairs regarding complaint ID ********, however my complaint has NOT been resolved because:
The gentleman that called sounded sincere, but the reason he gave me was not factual. Will not pursue further, however I will not recommend anyone use their services.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
*****************************
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Contact Information
11720 101st Ave
S Richmond Hl, NY 11419-1228
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.