ComplaintsforSteady Funds Now
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Continues spamming on a weekly basis despite requesting all calls to cease on multiple occasions. At times the location cold calls more than once a day interrupting my work cycle due to the fact that the number does not come up as spam. This should not be allowed, its an abuse of power on their end and a disregard for public health.Business response
02/24/2023
Thank you for letting us know about this. I did research on this number and this client and somehow they made it into our internal client database. I checked all of the internal notes and the client never asked to be removed from our list and all of the attempts other then 1 there was no answer and no communication at all. There was one conversation were they did make contact and they were not interested at the time but didnt ask to be removed. As soon as I got this notice I went ahead and put them into our INTERNAL DO NOT CALL LIST so it now impossible for us to reach out to this client. I apologize for the inconvenience and please see attached showing the dnc log. Please let me know if I can assist in any other way!Customer response
02/24/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. Please note that the business is however lying, multiple calls have been ************** attempts to remove my number from their spam list. I will document and record any further calls with an application and get back to you if they continue to abuse my privacy. For now lets claim this resolved. Thank you for your help in this matter!
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.