ComplaintsforAppliance Hub
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Complaint Details
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Initial Complaint
05/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a refrigerator for 700$ and a stove for $650 in March 2022 from a Facebook market place add for Scratch and Dent appliances through a man named Keith F***** (************). He is affiliated with Appliance Restock LLC (company number: *******) and Appliance Hub LLC. () The add said all appliances were fully functioning and the only issues were cosmetic in nature. All appliances were said to be covered under a 90 warranty. If there was an issue with an appliance it would be fixed or if unable to be fixed it would be replaced. Immediately after installing the refrigerator I contacted Keith about the ice maker that was non functional. He informed me he would order a new ice maker and come out to fix the following week. He never came and stopped answering my messages. The refrigerator also would not get up to the desired temperature which we found out about a week into using and gradually stopped cooling at all. We have attempted to figure out what the problem is since Keith will not return our messages, but have been unsuccessful. Currently the refrigerator is unable to be used.
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Contact Information
2000 Auburn Drive
Beachwood, OH 44122
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.