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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a golf laser rangefinder from Precision Pro Golf. The company states a 90 day satisfaction guarantee. I tried the product and after few weeks I decided that this product does not meet my needs. I have emailed the company 5 times with no response about returning the product for a refund. I have also tried calling the company number with no response. I have tried the “chat” button on website but this also does not work. After a week and a half or trying, I’m not sure how else I can reach out to this company to start the return process. Please help. Thank you.Business response
07/27/2022
Hi, we have been in contact with the customer and provided a return label to return the product in question. We have a also processed a refund for him. Sorry for the issue. Thanks
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Contact Information
1775 Mentor Ave Ste 408
Cincinnati, OH 45212-3662
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.