ComplaintsforClark and Sons Moving, LLC
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Complaint Details
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Initial Complaint
06/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I called Clark and Sons Moving about a month before my move and was quoted $149/hour for 2 men and a 26 foot truck. I gave them a deposit and booked them for my move on Saturday June 25th. I based this decision to book with them on that quote and they had "Christian " quotes on the website and seemed at the time reputable. Well when the two movers showed up- it was a 16 foot truck. I called the owner at Clark & Sons to find out why he sent a MUCH smaller truck. He was so EXTREMELY RUDE he cursed at me and told me he didn't need my F***ING MONEY and cursed and screamed at me. So I was unfortunately stuck to use them since I had to be out of my house. I totally feel that he baited and switched and I have never had a business owner treat me this way. I had a contract for the $149/hour 2 men and a 26 foot truck - not a 16 foot. I had to pay him double what I should have due to the movers were extremely slow and took 6 hours to move 2 bedrooms patio furniture and boxes - nothing else. This man needs to at least refund half of what I had to pay him.Business response
07/05/2022
This matter was taken care of, with customer we ask that the customer removes her complaint thank you and have a nice day.
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Contact Information
6440 Glenway Ave Ste C7
Cincinnati, OH 45211-5222
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.