ComplaintsforK & M Roofing and Sealcoating
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Business showed up at consumer's door. Consumer signed a contract for driveway sealcoating. Consumer said $500.00 deposit on a $1700.00 job. The next day, consumer called business to cancel. Eli, the representative of the business, said he would give the $500.00 back. Consumer has not heard from them since.Customer response
06/23/2022
Customer called BBB stating business called him and offered to bring his money back....but that has yet to take place.Customer response
06/28/2022
6/28/22 -- Spoke with Joe. He said that fella, Eli, contacted him and said he would be dropping off the money on June 13 (or 14). He never showed up.Business response
11/28/2022
Please see attached proof of refund provided by the business.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.