1 Customer Reviews
Review from Rick M
1 star03/02/2023
Sheakley is the MCO handling my work injury. Unfortunately, I have had to deal with them for a few years. They fight my treatments every step. Once I win my hearings they do not give my Dr.'s approval to proceed with treatment. This happened twice already !! Which prolongs my suffering. I have to make calls myself to get things to proceed. Basically, doing Sheakley's. A therapist told me today Sheakley is horrible with every injured worker. If you care about your employee's. Use another company !!!!!!
Sheakley Response
03/07/2023
We are sorry you have had a poor experience dealing with treatment for your work related injury. We strive daily to assist our client's injured workers in receiving necessary and appropriate care. Treatment for Workers Comp injuries can be a complex process, and many pieces and areas must work together between the ***, the **** the hearing officers, providers, etc. Please feel free to contact us and discuss your case with our supervisory staff, so we are aware of all your concerns and can walk through how you feel we may serve you and others better in future.Customer Response
03/07/2023
I find it funny that Sheakley claims they strive to assist. Examples, my Dr. asks for 3 injections. I get approved for 1. My Dr asks for 10 therapy massage. I only get approved for 5. Sheakley and my employer fought my claim and I did not get my needed treatment for 6 months after me winning two hearings they still tried to appeal again. Seems to me it is all about cutting costs by cutting needed treatments. Sheakley is trying to deflect on who is denying treatments. But, its them! Sheakley is the one did not notify my Dr. *** different times! I would testify in court they were notified in front of me and still took an addition 2 weeks before I could schedule my procedure. If Sheakley reread my original post, a therapist said Sheakley is horrible so obviously Im not the only one with a poor experience .Customer Response
03/08/2023
I find it funny that Sheakley claims they strive to assist. Examples, my Dr. asks for 3 injections. I get approved for 1. My Dr asks for 10 therapy massage. I only get approved for 5. Sheakley and my employer fought my claim and I did not get my needed treatment for 6 months after me winning two hearings they still tried to appeal again. Seems to me it is all about cutting costs by cutting needed treatments. Sheakley is trying to deflect on who is denying treatments. But, its them! Sheakley is the one did not notify my Dr. *** different times! I would testify in court they were notified in front of me and still took an addition 2 weeks before I could schedule my procedure. If Sheakley reread my original post, a therapist said Sheakley is horrible so obviously Im not the only one with a poor experience .
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