ComplaintsforWendy's
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Complaint Details
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Initial Complaint
02/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
12000 Buckeye Rd, Cleveland, OH 44120 Is the location I went to on 02/22 at around 3-4 pm the first issue was that the drive thru wait was 20-30 minutes when I get to the window I was never given a receipt but I do know I ask for my sandwich to not have tomato the sandwich still had a tomato then my additional sandwich was missing from the bag so I had to go inside to get it thank god I check before I pulled off and no worker was nice at all I told some worker about my issue he’s going to point to someone I assume is the manger who ask do I want fries for the inconvenience I said sure I had to wait for the sandwich to be made then the worker who handed me the sandwich I told her my bag is the bag with fries in it she told me no that’s somebody else’s also another issue I had was with my nuggets they weren’t good at all which is never a problem I had before my son told me he wanted McDonald’s I should had went there instead because I would had have a better experience
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.