ComplaintsforNRG (National Reconstruction Group)

• Initial Complaint

  04/03/2023

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  National Reconstruction Group (NRG) received $65,000 to replace my roof in December of 2021. They made promises to get my roof replaced within a month or two. They asked me to get in touch with a roof tile supplier whom they suggested. This was done. The roof tile supplier never heard of NRG. In spite of this, I proceeded and obtained sample roof tile, This information was relayed to both the owner and a foreman who the owner asked me to call. I called and texted them the manufacturer's information for the roof tiles to both the owner Mr. K*** and his foreman Mr. L*****. For a couple of months they continued to answer the phone when I called them. That now has ended. For the last 5 months they do not answer my calls, they let it go to voice mail. Each time I politely request them to return my calls. They have not returned a single call in 5 months. They seem to have absconded with my $65,000 and have not made any effort including preliminary preparations, to replace my badly leaking roof. They have not as of yet contracted the roofing tile supplier whom they asked me to contact and select the roof tile style and color.

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