ComplaintsforBruck Blacktop
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Bruck Blacktop completed work on my asphalt driveway in June. They were paid by check and it cleared my account in June - check copy attached. Now they come back and tell me they have no record of it this long after the fact and want me to make it right, instead of looking at their own bank statements.Business response
10/28/2022
This was a billing oversight by us. Customer had paid but it did not correctly reconcile in our system. It has since been cleared and the issue no longer exists.Customer response
10/28/2022
I accept the business's response to resolve this complaint.
Regards,
**** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.