ComplaintsforAMO Automotive LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Purchased a gift card online for $280 on 7/13/23. Trying to book and have tried calling, texting, messaging -- all the modes the website has suggested. Have never received any type of return call to set up an appointment. This has been for a few months. Cannot get any response from the company.Business response
02/07/2024
They did not reach out to posted email or phone number on the website, they tried to reach us through the Google messaging system which is not monitored. After I got this complaint notification I reached out to the customer with a phone call to discuss the errors. I have already processed a full refund for them as well. They should be in contact with the BBB to confirm is what they told me.Customer response
02/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.They were very willing to work with me.
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Contact Information
Copley, OH 44321-2448
Business hours
Today,9:00 AM - 5:00 PM
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
| SaSaturday | By Appt. Only |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.