Customer ReviewsforSpeedway, LLC

I went to the Zimmerman speedway to get smokes and some other things I WAS a regular but I no longer go there. There was someone new that worked there she asked for my ID and I asked was their anyone else there she just stared. Somebody I noticed came walking from the back but she doesn’t like anyone and gets her trills from calling tow trucks on people 1 min late to get their cars. I asked her to vouch for me she got super loud and ignorant saying she don’t have to sale me nothing yea she seen your ID but that don’t mean nothing by law she don’t have to sell you nothing and walked away. The cashier stir at me so I said can I get the stuff that’s rage up I’ll just grab my ID. I came in slid it on the counter and said is Tami still manager she slides it back and said she wasn’t going to sale me nothing I could leave. Log story short she called the cops on me I waited peacefully and patiently. When cops got there she started lying the cop caught her in the lies then they all went to the back to watch the video of me just being a customer. Cop came back talking about they wasn’t going to press charges but they were reusing service. I HAVE 3 protected classes! I came the next day talked to management and she stated they could do that. BUT THEY CANT!!! I know my rights. I was so messed up because I’m the nicest person I have EVER SEEN and because I’m black gay and disabled royal city people think they can just be racist NOPE!

They quit selling tourney cigarettes. Iv smoked them for 20 years and 711 bought them out and quit making them. Im.done with speedway hope no one shops there again

Hey girl named *** that works nights. Try to get me to buy some. Weed off of her Plus she sent me a picture of her nude and try to get $20 out of me. She works at the speedway on forty one in ***** ***** **** ** ** When I said no She got very mad And would not let me pay for my drink. Let me buy cigarettes. I'm sorry that she's homeless, but she don't need to try to get extra money.That way.There is other ways of doing it She asked me when she was on break. Sitting in her Van, smoking a cigarette. And when I told her I want to buy a drink and a pack of cigarettes, she said, no Since I would not help her with money something needs to be done before I go to headquarters about her. It's a good store. But this ain't the first time She tried to get money from me. And she is very rude and disrespectful to my mother. Who was also in the store? Buying a cup of coffee I spent a lot of money every year in Speedway. You will lose a good customer if something ain't done about her I still had the picture that she sent me. I will report it to the cops if nothing is done

Where do I even start! So I use the truck pumps everyday and you have to do 5 laps to find the one that is actually working. Then all of the pumps the keyboard and card reader are so boogered together it looks like im gonna get scammed. The employees that work the kitchen look like they picked them up from a trap house. Hygiene looks like it's on the last of their priorities. Then you go in the restroom and never has soap or paper towels. Explain to me how every employee must wash hands after using the restroom? I am so happy that sheets is building gas stations across the street from damn near all speedways. Cause it aint just 1 speedway, it's 95% of them. 0 stars if possible and im going to start reporting them to the health department.

been trying to change my speedway card for 2 years now. old one dont work any more but there system wont let me delete or combine the cards the web sit wont let called speedway all i get is the system is updating try back later. just cant get any help seems like there dont care about there customers

I was simply trying to buy a couple of things and the clerk called me sweetheart. I asked him not to and he responded by telling me he wouldn't wait on me and continuing to call me pet names. I called a Lyft to leave and was waiting beside the building away from those crazy people and they came out harassing me calling me a cu**, shaking their butt at me in the road, etc. I have video and voice recordings I can email.

That overnight staff do whatever the hell they want they close the store for hours with no explanation when it’s clearly a 24 hour store management sucks along with the crew

As I went to pay with one of my cards for my purchase of 59.02 Unfortunately I grabbed the wrong card that only had a balance of 57.88 so naturally my transaction was declined due to insufficient funds so imagine my surprise when the 57.88 was still taken off my card yet I still had to pay the full price of 59.02 on my other card The cashier did not know why this occurred so I contacted both speedway customer service as well as my bank as to why the money was taken from my card despite the transaction failing Speedway was essentially unhelpful saying it’s their policy an it should go right back in my account after pending status is complete which could take at max 30days but the norm is 7-10 business days did I mention that money was for my auto insurance so I call my bank they tell me if it’s still not on my account within 48hrs to give them a call back we just hit the 24hr mark an it’s still pending THIS IS THE ONLY STORE IVE EVER DONE BUSINESS WITH THAT TAKES YOUR MONEY FOR A FAILED TRANSACTION!! Speedway please do better!

The customer service is very disrespectful to me and would not listen to me what I had to say about the app and I would not even helped people with the situation.

Can't give this franchise any stars...from the many posts all over the USA, it's a corporate dysfunction and responsibility for not keeping up with good ethical practices toward their employees and stores. How can 1 employee handle the cashier, clean the food and coffee stations which are disgustingly gross and dirty, clean the bathroom, another gross encounter, stock shelves, keep paperwork all by themselves and especially at night with no security or additional help? All Speedway perks for gas are not credited; garbage is all around outside store; the amount of pure junk foods and drinks is terrible and employees are not nice because corporate is abusing them. There's always a new employee and then they're gone. This place needs to be shut down