ComplaintsforRegional Representative Payee Services
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Complaint Details
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Initial Complaint
05/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am the Program manager for Homefront Nursing. We are a provider for people with disabilities. I have been trying for about 3 weeks to get ahold of someone about the individuals money issue. The company is putting the wrong name on the checks, so we cannot cash the checks for the individuals, therefore they are unable to use the money. I have also tried to contact them about a check for an individual that we just are not receiving and he has a right to his money and to know what is going on. I have had guardian's and the state attempt to contact the company as well. The office voicemail is full therefore leaving a message is not an option. We just want a response so we can get theses individuals the money they earned.
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Contact Information
1755 S Erie Hwy Ste B
Hamilton, OH 45011
Business hours
Today,Closed
| MMonday | 8:00 AM - 4:00 PM |
|---|---|
| TTuesday | 8:00 AM - 4:00 PM |
| WWednesday | 8:00 AM - 4:00 PM |
| ThThursday | 8:00 AM - 4:00 PM |
| FFriday | 8:00 AM - 4:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.