Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Because of their popularity I Waited 6 months for a display case to be available to rent. After checking several times I was told one would be available shortly . I was turned over to a lady named *****. She wanted to know what items I had to sell. At that time, I had coins , collectibles .She said they didn:t sell at her mall. Then she wanted to know if i ever sold antiques before. I told her online and local listings. She didn't think I was qualified and therefore she couldn't make any money off me.(the display case is a set fee every month then she gets a percentage of each sale) .Never asked about my qualifications.in general. That was that!!!!! I have managed 13 retail stores in my lifetime and am very aware of how to merchandise.. I was top salesman in the USA in a 363 retail chain in furniture and accessories before going to management. So what happened???????? I'm 81 and in good health and I'm sure I look 81 I had already perceived from the look i received when she greeted me that i wasn't too impressive .My question Is this rental business opportunity available to the public or not. I think it should be posted!Business response
07/18/2023
[BBB Transcription via Phone]
Just because your on the waiting list doesn't mean your going to sell.
Customer response
07/25/2023
Complaint: ********
I am rejecting this response because: the information given implyed acceptance upon availibility not based on a perticular person decision at a later time..
Sincerely,
******* *****
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.