Business ProfileforFifth Third Bank
At-a-glance
Customer Reviews
All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.
Average of 534 Customer Reviews
Customer Complaints
1,739 complaints closed in last 3 years
569 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Fifth Third Bank in Cincinnati, OH offers personal and business banking and investment services with branch offices in 10 states as well as mortgage and other loan servicing nationwide.
In May 2022 Fifth Third Bank acquired Dividend Finance of San Francisco, CA, a consumer finance business. BBB/Cincinnati processes complaints concerning Dividend.
Business Details
- Location of This Business
- 6675 Center St, Mentor, OH 44060-4113
- Headquarters
- Fifth Third Center, Cincinnati, OH 45263-0001
- BBB File Opened:
- 4/3/2020
- Years in Business:
- 101
- Business Started:
- 1/1/1923
- Business Started Locally:
- 1/1/1858
- Business Incorporated:
- 8/3/1994
- Accredited Since:
- 9/20/1999
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mr. Greg Carmichael, Chairperson/CEO
- Contact Information
Principal
- Mr. Greg Carmichael, Chairperson/CEO
Customer Contact
- Mr. Greg Carmichael, Chairperson/CEO
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.