ComplaintsforLincoln Horsley Wedding Films and Photos
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Complaint Details
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Initial Complaint
02/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
So I hired Lincoln on January 29th 2021 for videography at my September 2022 wedding. We paid a 500 deposit to hold our date. He was very responsive, detaled and resonably priced at first. I messaged him in July 2021 to make sure there wasn't anything we needed to be doing and he responded the same day. After That things started getting werid. I messaged him again on Sept. 30th 2021 For pay off balance and he never responded. The same thing on Oct. 4th....no response. All these were through Facebook messages but when I couldn't get ahold of him on Facebook. I tried text. I texted him on Oct. 4th and he finally got back to me on Oct. 7th and said he would get back to me with the pay off amount. That is the last time I have heard from him. With multiple failed attempts by me and my wedding coordinator to contact him there's nothing. It is very disappointing, frustrating and beyond unprofessional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.