ComplaintsforBeautiful Landscapes Plus Irrigation LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had this company install a patio this winter that finished April 2022. Overall work was satisfactory except for some minor issues that were addressed. There are a couple items that I reached out to the company for some quality issues and warranty info. There were several attempts to have the issue corrected but unsuccessful. Specifically limestone surrounding a fire pit that is not leveled. The company said they came install shims to level it off but when came time to do it they stated they couldn’t because the glue set. The company came to inspect then notified me it wasn’t off that much for them to adjust it. They informed me that if there were to attempt they would charge me if the stone broke. My rebuttal was why am I charged for something I already paid for that’s not installed correctly. It’s been weeks and no action has been taken. I specifically mentioned I will not beg for them to correct something that they need to do. This needs to be corrected with no charge. I’ve also asked for warranty information for appliances that were installed and still haven’t received that info.Business response
09/13/2022
We met with Mr. ****** and resolved the issue with the stone.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
113 Harrison Rd SW
Pataskala, OH 43062-8676
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.