ComplaintsforKFC
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Complaint Details
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Initial Complaint
02/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Tonight my wife and I decided it would be nice to take the kids out and get KFC in Sandusky Ohio. It typically is okay, not the best but it curbs the appetite I suppose. Anyway, tonight (2/5/23) we went to grab dinner. We got two five piece tender boxes, with fries and Mac and cheese. My wife got the spicy chicken meal with green beans. I just say, the Mac and cheese was good and the wife said the green beans were also. Both the chicken tender meals we disgusting. Soggy, extremely wet and just gross. I worked fast food along time ago so I would say it’s probably been in the warmer a good portion of the day. The fries for both means were soggy and was like eating cardboard. My wife’s chicken sandwich from her meal was horrendous. She literally had to throw it up. It almost looked like there was mold on the bottom of the sandwich. Almost as if it had been sitting in the warmer all day and sitting in moisture. I had to take photographs of the bottom of the sandwich it was that bad. I also took videos of the tenders to show how nasty they were. I would have just did a google review but the restaurant literally has a ****** review and no comments from the restaurant addressing the issues. Worst $30 I have ever spent on a meal. I’m not a complainer and all but in this situation, it was 1000% warranted.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.