ComplaintsforKenough
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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I saw a ****** ad for a Barbie movie "I am Kenough" hooded sweatshirt and bought one. Two days later I tried using the same ****** to order another, but the user account no longer existed and the ad link didn't work. The next day I received an email with "shipping information," but none of the links worked (see upload). I then had several email exchanges with "customer support," but they did not oblige with my multiple requests for business information. I finally was able to find "tracking information" for my item, but it states that a shipping facility in ** still has not received the item.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.