ComplaintsforAMM Concrete
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In May 2023, ******* **** and two of his workers were paid to install concrete steps in the front on my single family house which, I paid him $1200, to complete the work. This concrete job was not done to code! He built those steps against my stone foundation! The steps are uneven. Once dry, they lean with excessive concrete on my foundation. Additionally, the steps are too small for anybody to use safely without falling. **** walked away from this job without removing the wooden frame & nails that he used to build out these faulty, as well as, dangerous steps! Additionally, Mr. **** also received another $1000 cash as a deposit to install news gutters. He flat out stole money in this case!Customer response
08/03/2023
[BBB Transcription via Email]
Good afternoon *********, My name is ****** **** we spoke this morning about my complaint against AAM DBA **** Concrete, on Eggerman St., in Toledo. In my verbal complaint, I told you that he offered to give me back some or all of my money over the telephone. However, he became angry used expletives then said, "I was going to give it (money) to you now I'm not!"
Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
ON 06/17/22 I CONTRACTED WITH ******* **** TO HAVE CONCRETE INSTALLED IN THE BACKYARD OF MY RESIDENCE. I HAVE PAID 2 INSTALLMENTS TOWARD THE JOB WHICH HAS NOT BEEN COMPLETED. HE HAS REFUSED TO ADDRESS CONCERNS THAT I HAVE, REFUSED TO COMPLY WITH THE SPECS I REQUESTED, REFUSED TO REFUND MONEYS PAID SINCE HE HAS NOT COMPLIED WITH THE AGREEMENT. THE MEASUREMENTS, PRIOR TO HAVING THE YARD POORLY PREPPED, ARE NOT CORRECT. HE WOULD NOT COME AND REMEASURE. HE WAS TO REMOVE THE STEPS WHERE CONCRETE WAS TO BE POURED AND THEN REFUSED TO DO SO. MY YARD IS UNFINISHED AND REQUIRES HAVING SOMEONE ELSE TO COMPLETE THE JOB.Business response
08/18/2022
[BBB Transcription via Phone]
I have a scheduling fee that everyone gets. Its 10% percent to schedule, 40% to start, and the remaining 50% upon completion. She called me Saturday and stated we over charged her. We were supposed to finish the job on Monday and that she didn't want me to finish. Then stated she wanted her money back. I stated she broke her contract and that my prices are my prices. She signed a contract agreeing to those prices.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.