ComplaintsforRO’s CEMENT LLC
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Complaint Details
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Initial Complaint
11/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
New driveway and sidewalk completed in June 2022 within a month we noticed a large crack in the sidewalk. We immediately contacted the owner Ro who assured us he would fix it by pouring a new sidewalk. We never heard from him. A month later we contacted him again and once again reassured us he would try to fix it or pour a new slab. He never showed to complete. My husband and I both called multiple other times and one response being he was out to look at it and he went and bought supplies to fix and will be back the next day. Never showed. Now we are over 5 months out and he is avoiding our calls and texts. We also noticed a chip in driveway. This is very upsetting as we didn’t expect this from a new drive way. At this point I don’t even think it can be fixed bc the crack is to large and will need a whole new sidewalk piece. Being it’s the cold season and per his ** page he has completed the last of the jobs. we request a refund of some of the money, we paid 5300$ for a driveway that isn’t holding up!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.