ComplaintsforH4T Autos

• Initial Complaint

  04/24/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  So long story short i contacted somebody named ******* at H4T auto for fixing my car that i bought from the auction and he said okay yes i can do it perfectly and make sure your satisfied so i said okay ….so i took him the car and he quoted me 2300$ for fixing the car which’s “ fixing the rocker pannel , installing 2 doors that i purchased and gave to them to install , installing fender that i purchased and gave them to install , and fixing the door jamb , and painting the whole car where it needs to be painted the doors and fender inside and outside and door jambs” So anyways i was out of town and ******* came to my house brought the car and asked my mom for money and my mom is an old lady and doesnt know anything about cars, he sent me a picture only showing the work he did from outside it looked fine on the picture so i said okay mom give him the money.….. i came back to town and looked at the car The car was in very bad condition Door jambs were filled with bondo you can put your finger nail will go thru the bondo , paint did not match , driver door was falling down and its UNSAFE to drive the car , rocker pannel and door jambs were not fixed , interior was full of over spray on seats and door pannels and roof.. anyways i called with all of respect ******* i said hey i would like you to re-fix my car , he took it for 8 days ; i picked up it was still the same … so i contacted the owner and he said i cant help you guys out and i can’t give you a refund or re-fix the car figure it out with *******.. On the receipt it says theres warranty on all the work on the bottom , they refused to give anything back so i took the car somewhere else and got it fixed and it costed me another 2500$ I would like just a refund from that place not more.. i have pictures and videos and proof of everything since i dropped the car off till this moment and everything i said. So please help me out getting me a refund from these people because they dont do business correctly.

  

  Business response

  05/16/2023

  mr. ****** 

  came to our body shop to fix his vehicle that bought fro co part auction ( pleas check the listing on co part ,,picture uploaded)

  mr. ******* the body shop manager told mr ****** that his vehicle may not be able to fixed ( pleas check vehicle picture)

  and if we will work on we need original parts from Honda and we need to cut the old rocker and weld the new one to be able to make it good we offer him $5500

  cost to do that 

  he said he will not be able to re sell it if he spend that much on it 

  he said if we can help him to install the parts that he will provide us with 

  our answer was ok we will help by trying our best to fix it as much as we can using the frame machine and we will repaint and install the he will provide 

  we did the job we agreed on we gave him the best price to help him 

  when we called and ask him to pick up the vehicle he said ok my mom is going to pick it up and pay the invoice 

  after 5 weeks of  picking up the vehicle he came to me and he asked me if I can help him because he is not able to sell the vehicle and he ask me if I can buy it from him 

  and my answer was I can not buy it because he was asking for to much and also it will fit in my inventory because I had more than 5 small sedan at that time 

  that was the story about mr. *****l and I do not know why is he doing that now 

  hope this will solve the problem 

  thanks and regards 

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