ComplaintsforMartial Arts America - West Chester
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Complaint Details
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Initial Complaint
04/12/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am trying to cancel membership, I contacted the owner and she agreed to cancel it. This coming month, they attempted to charge my card. She did not cancel the membership and she is dodging my calls. There is a form that is suppose to be filled out for cancellation but it has not been provided. Children have not attended class since March and she was informed since the 31st of March that we will be canceling the membership. It has been two weeks of playing cat and mouse with phone calls. She is not responding to text, email or missed calls.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.