ComplaintsforFetch Dog Training LLC
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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Fetch Dog Training for my dog to be boarded next month for the dates of September 17-22 in the total amount of $230. Which was paid on April 23,2023 money given to our dog trainer ****** *****. My daughter was witness to the money transfer from my husband to ******. Money was cash he didn't offer a receipt. Said it would be put in our account as a hold for when we are ready to board our dog. We called to see about scheduling another appointment for out dog training but couldn't get ahold of ******. Looked on the Website and it said that they were Permanently Closed. We are not the only families try to contact the owner because of this problem. I have tried calling and I have tried contacting on Facebook. Still no response. The people who now have the building is Fetch ****** Dog Training, however my dog trainer ****** currently works for that company. Still will not answer my phone calls. I just want my money back. Thank you for your time.Business response
09/26/2023
Hello,
I’m reaching out to let you know that I have not owned this business since January 2023. I was informed in early August that the business was closing however I have not been in contact with the current owner and am not sure what steps he has taken. In regards to this complaint Fetch ****** Dogs Inc. is a separate 501c3 non profit that never received money for any services conducted through Fetch Dog Training LLC. The current owners contact information is
*******fetchdogtraining@gmail.com or his phone number is ###-###-####. Please let me know if there is anything else I need to do however again I am no longer the owner of this company and am happy to provide any need documentation you need to prove this.
Thank you for your time,
****** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.