1 Customer Reviews
Review from George G
1 star09/09/2023
One Star too many.....Buyer Beware! Horrible experience w/ their ****************** and quality of parts. I'll make it short and sweet. After spending close to $2k on flimsy plastic window frames for a ***** Comanche, the "fit' was not even close! We had to pay an extra $1100. to have an interior shop customize and Fabricate with other trim, to make it look decent. They even shipped the orders ( very lightweight) in 2 different large boxes which doubled my shipping cost ( the boxes were dimensionalized and upcharged) and one of them was shipped 5 days late due to an internal 'error' and being short staffed as they told me 2 people had quit. "My Problem' ?? apparently so, as repeated attempts to get some type of 'refund' .. ( even for the shipping debacle) fell on deaf ears. I wasn't looking for a FULL refund.. but anything to offset the extra $1100. They said no and wouldn't even give me the CEO's email that I could appeal directly. I even emailed them Pictures showing how off they were...Better be prepared to spend MORE $$ on making adjustments if you order for them.! And dealing with C/S that takes forever to respond. This quote from their website is Laughable now ! " In addition to our manufacturing capacities we provide the absolute highest level of customer service to all segments of ********************** industries by joining over 100 years of aviation services experience and a firm commitment to customer satisfaction."Feel free to contact me for more details and photos... tigersair1 (at ) gmail dot com Order from anywhere else... you've been warned
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