ComplaintsforTop View Roofing
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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Top View Roofing/******************* give a $100 referral fee for every referral that results in a Roofing replacement that gives him business. I gave two referrals and they resulted in new roof replacements for his business, and he didn't honor his business referral program. I've gotten him four houses in total over the last seven years. He honored his referral program in the past.Business response
09/19/2023
This was a gift not a requirement.Customer response
09/20/2023
Complaint: ********
I am rejecting this response because:
Sincerely,
*************************He gives $100 for referrals. When he did my roof 7 yrs ago he had the same referral policy then and gave me $100 for a referral I gave him. $100 Referral #1 I referred him to my mother, and he replaced her roof this spring, early summer 2023 and was paid to replace the whole decking on the roof, which wasn't fully done. $100 referral #2 I gave him another referral for a roof replacement a few months ago. Per text, he admits owing referrals and says he will only pay one. Now he says it was a gift. Regardless of what he's calling it, it was promised. He uses this referral strategy with customers. I don't like it it when people try to come off as being godly, and then their actions show otherwise. I was going to use him in the future but not now, due to lying, sinful greed. I'm going to be contacting the ****** regarding the decking on the roof.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.