ComplaintsforGlobal Freight Shipping Center
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Complaint Details
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Initial Complaint
09/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I purchased something from a company in California and they used this company to ship it to me. So while it’s supposedly in transit it gets put on hold for a “insurance fee of $200 that is refundable upon delivery. Never had to do it before but I paid it and now it’s supposedly on hold for something called custom stamps. They want me to pay another $200. I’ve ordered plenty of stuff from California and never even heard of either of these things before and now they won’t respond much less give me a refund. So I’m out $427 total for a package that should’ve been here 2 weeks ago. I would really love to get a refund for the insurance fee at least if they won’t deliver the package without me paying another $200Initial Complaint
12/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made a purchase from a company named Tacticoolammoshop on 11/21/23. They in turn sent the package to a company named Global Freight Shipping Center for shipment. Approximately 3 days ago I got a notification from the shipping company that I had to pay an insurance fee of 500 dollars. They claim that its 100% refundable upon package delivery. Today 12/1/23 I get another notification from the shipping company wanting an additional 300 dollars for customs stamps claiming that his too s refundable upon package delivery. I feel the company is trying to take advantage of me. No one at any time ever mentioned any of these fees until 3 days ago. Not from the vendor company or the shipping company until 3 days ago.Customer response
12/04/2023
Tacticoolammoshop is who I bought the ammunition from. I paid them ******* dollars. ******* for the merchandise and ***** dollars for shipping and handling. The shipping company, Global Freight Shipping Center, then in turn sends me a message via email saying they required ****** dollars for shipping insurance before they could send the package. I paid it. Then a day or two later the again send me an email saying my package was on hold until I paid ****** dollars for customs stamp. This is when I told them I wasnt paying any more money to them. The persons name I was given for tacticoolammoshop was Carleano, email address ************************ The person with Global Freight Shipping Center was ***************************, email address is ************************* who received the ****** dollars. The live chat person with whom communicated the emails to me was some one named *****. These transactions went through Zelle.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Oklahoma City, OK 73106
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.