ComplaintsforSuperior Exterior Insurance Restoration, LLC
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Complaint Details
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Initial Complaint
02/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
A representative knocked on our door and was insistent that we need a roof inspection and would not take "not interested" for an answer. We just closed the door. Apparently they looked up our phone number and have now been calling us. They were argumentative when we asked them to stop calling. Today, they are again leaving "courtesy call" messages on our answering machine. We just want them to stop calling us. We're older people, but not senile yet. (humor attempt)Business response
02/07/2023
We are not affiliated with the BBB! Not sure why you are emailing our company. Should have any questions or concerns, feel free to call our office. A friendly staff member will be available to assist you. Tell us why here...Customer response
02/09/2023
Complaint: ********
I am rejecting this response because:I am not sure how to respond-what acceptance or rejection indicates. You have done your best, the company was similarly deaf to my requests. Thank you for your efforts; you may have helped anyway. They have, in fact not called me the last few days.
Sincerely,
*****************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.