ComplaintsforPristine Auto Spa, LLC
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Complaint Details
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Initial Complaint
10/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I utilized Pristine Mobile Detailing, ***************** to execute a ceramic coating package for my new vehicle. The owner, *****************************, informed me that the service had a lifetime warranty, but that warranty would be void if we did not utilize him to wash the vehicle (automatic car wash would void the warranty. ****************** agreed to an additional fee of $375, which would cover a ********************* That service was purchased on 29 March 23. The service included 4 x washes per month in the summer time at the requested appointment of the customer. That "****************" lasted exactly 4 months. In that time, my vehicle was washed only 4 times by Pristine Mobile Detailing, after that - ****************** became unresponsive to any calls, texts or e-mails. It has been 3 months with attempted contact with ****************** - with zero response.Request full refund of the ********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.