ComplaintsforAuto Pilot Auto Group LLC
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Complaint Details
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Initial Complaint
08/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Flew to ****** to buy a truck from *** pilot August 9th and paid $1000 down and pulled a $25000 loan on a 2011 ram 3500 they had for sale. 30 minutes after purchase the turbo started to malfunction and ended up going bad completely the next day. I then found the engine had low compression the first time I went to start the truck cold which was Sunday the 11th a day after I got home so I ran the car fax and found the truck to have had a compression test a month before purchase at a place in *******, I called the shop and they confirmed the truck had major problems with cold starting and that they found it needed an engine and wrote that in the car fax and sent it to auction prior to autopilot purchasing it. They drove it from ******** to ****** and had to have known full well the truck had issues along the way as it had many many issues. The truck ran well enough after it was warm for the day to not smoke or mis fire so I know that they had to have warmed it up hours prior to me getting there to look. They made me sign an as is paper to ensure that they wouldnt get any repercussions and I just want people to know how horrible they are.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.