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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/04/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Ordered products from this website on September 6, 2024. I have not received any of the products nor tracking information. I tried to call the number on their website and the voicemail is full. I have reached out to them to request a refund. I need help getting my money back.Business response
10/07/2024
Customer had placed their order on September 6th and we reached out on September 9th as our processing application was having trouble verifying their shipping address. We were waiting on a response from the customer before processing their order with a possible bad shipping address. We have since cancelled their order and issued a full refund.Initial Complaint
01/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered products from this business and paid for extra for 2 day shipping on Monday 1/22 because I was only going to be at this address until Friday! Well this business didnt even create my shipping label until today and still didnt even get it to ****** I emailed and texted and active line (iPhone number) from the website asking for the order to be canceled and have not gotten a response
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.