3 Customer Reviews
Review from JAMES B
1 star08/29/2024
I bought the second to last issue of MAD magazine last July, waited forever for it, then after a billing issue was resolved and my bank was charged but I never received the Mag. Three days ago however, after I made a scathing report of this on your ******** page and LO and BEHOLD you came up with a copy (hope it is still in the sealed wrapper) but you never even offered an apology for forcing me to have to keep on to you about it. I do NOT recommend your business and will not be one of your customers going forward. I cannot speak well of this experience.Review from Andrew K
2 stars03/29/2023
Proceed with caution using the Pre-Order feature. When books are in stock it works fine, but if the product arrives to them damaged (or not at all), they will keep the pre-order open indefinitely because the Final Order Cutoff (FOC) passed, and they do not allow the Consumer to cancel said pre-order. They do not provide updates regarding delays, unless the Consumer contacts them first. They will consistently point to their standard policy regardless of instances where more than a year has passed since the book released. I was granted a refund for one title because I pressed the matter, but I still have a few left in the queue that *** or *** not become a problem. I actually liked using this service for a few months, until it became unreliable.Review from Donald B
1 star09/22/2022
cheats and liars. do not buy from them. they will just steal your money
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.