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          Additional Information

          Not BBB accredited

          ID Card Group

          View full profile
          Location of This Business
          PO Box 23308, Tigard, OR 97281-3308
          BBB File Opened:
          5/20/2009
          Years in Business:
          21
          Business Started:
          1/1/2003
          Business Incorporated:
          12/18/2007
          Type of Entity:
          Corporation
          Business Management
          • Mr. Dusty Poole, Director of Operations
          Contact Information

          Principal

          • Mr. Dusty Poole, Director of Operations

          Customer Contact

          • Mr. Dusty Poole, Director of Operations
          Additional Contact Information

          Phone Numbers

          Website Addresses

          Products and Services
          ID Card Group is an online supplier of ID card printers supplies and accessories including badge holders, badge reels, id
          Refund and Exchange Policy
          • To prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at  (877) 868-0012 or sales@idcardgroup.com with any questions you may have.

            ID Card Group offers a 30-day return policy on selected items based on manufacturer return
            policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.

            All products returned MUST be 100% complete:

                - Contain ALL original boxes and packing materials
                - Have original UPC codes on the manufacturer boxes
                - Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

            ID Card Group does not accept returns on any of the following:

                - Custom Order Items
                - Printers
                - ID Systems
                - Access Control products
                - Opened Software
                - Opened Ribbons
                - Opened Accessories

            All orders are subject to a 20% restocking/processing fee.

            Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.

            ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted.

          Contact Information

          PO Box 23308

          Tigard, OR 97281-3308

          Visit Website
          (877) 868-0012

          Accreditation

          This business is not BBB Accredited

          Years in Business: 21

          BBB Rating

          NR

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

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