2 Customer Reviews
Review from Maddy O
5 stars02/09/2024
Stan the Hot Water Man was great! Our 3.5 year old Rheem water heater died unexpectedly this past Sunday. We contacted 20+ companies. Many couldn't see us for 1-2 weeks (some 4 weeks!) We had 1 company come out to try to troubleshoot and that person automatically told us we needed a new water heater and quoted us $3,000. On Monday, I decided to check out Stan the Hot Water Man. I was assigned ****, who was fabulous. He first tried to help me figure out if we could get the Rheem warranty to cover everything because I really shouldn't need a new water heater. Unfortunately, ***** was being way too complicated and not helpful, so I decided I'll just buy a new water heater instead of waiting weeks/months to get Rheem to get onboard with sending us new parts. **** scheduled us for Friday and put up with a lot of texts from me in the meantime as I tried to figure out the logistics of everything. When **** showed up today, he was early, very communicative, and very knowledgable. He replaced our water heater, gave us his contact information if anything goes wrong in the future, and answered all of my random water heater questions. 4.5 days without hot water was rough, however, I really do appreciate Stan the Hot Water Man and the customer service delivered by both **** and the office staff. In addition, I paid half of what the original company I contacted quoted me (so that was a huge plus!) Thanks Stan the Hot Water Man and ****! We will definitely be contacting you in the future for any hot water heater needs.Review from Bruce B
5 stars01/08/2022
WOW! **** from Stan the Hot Water Man was here within a day to replace our 23 year old *************************** Water heater. He replaced it with the same brand which was a plus after receiving all those years of good service from our original tank. **** was awesome! He showed up exactly when he said he would. He was in and out in about 50 minutes. . . so efficient. He is the kind of professional you want working for you and you don't want to lose. The price was very fair also. Other quotes were a lot higher. I highly recommend this company and ****. You will be very pleased.Customer,******, ** January 7, 2022
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