ComplaintsforDeluxe Blacktop LLC
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Complaint Details
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Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Last November I contracted for 2 driveways to be asphalted. One driveway, which he did, was uneven in several spots and the asphalt stones were loose in several areas. ****, the owner, came out and said he would fix it in march, he would even it out & sealcoat it. I have called several times and each time he promised to come out and fix it like he agreed to. I am disappointed and mad that he couldn't do the job he promised. Obviously he never came out to fix it. I want him to do what he promised, I paid him in good faith. The driveway was 3800.00 so I want it to be what I was told.Initial Complaint
06/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
August 2021 Had Deluxe Blacktop install a new driveway. The job looked great with some imperfections. I called **** which at that time very responsive. June 2022 seeing spots on the drive way either missing asphalt or lifting up. Called Deluxe Blacktop, no return phone call. Called again, **** answered, I told him the problem and he said send me your address and I will come by. Days later, no call no show, UNPROFESSIONAL!! **** is a consumer as well and should treat customers as he would want to be treated. He could at least came looked at the issues and we could have discussed it. Poor customer service, that does not get referrals.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.