ComplaintsforCherry Speed Check
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I go to the speed check nearly everyday for gas and a drink or snacks. I was charged 100$ over the purchase of my items. Neither the pinpad or the little total screen worked at the right hand register. I always get my receipts and they didn't give me one that day. Again they nearly charged me 200$. This was one of the same workers as the last time.. I believe this was the same male cashier. The 200$ charge nearly happened on the left hand register. I have this receipt showing they added a 200$ charge then proceeded to delete it after I seen the total. And commented on it. I believe this happens often and believe this should be looked into. Mind you this has only happened to me at night. I mostly shop there after midnight after work.Business response
03/01/2023
This is my heartily apology to you, I was not able to respond you as on time. Moreover, we already fix the problem in our register, actually earlier we were not aware of that issue which was in our system, we just click 0 but it automatically pressed 000, which put us in trouble. But, now we resolved it.
I wish this would never happen again.
Your faithfully
Sahib S****
Cherry speed check
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Contact Information
607 W 18th Street
Erie, PA 16502
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.