ComplaintsforMatthew C. Parson, Attorney at Law

• Initial Complaint

  04/11/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Mathew has not done the job I paid him to do he hasn't even tried or put forth an effort twice he sent a different lawyer who I have never met and knew mothing abt my case to family court to try and defend me. This last hearing he didn't show up at all and both have been the result to us losing our children and to them no being protected and causing myself and children extremely emotio al distress. He has told me himself that the agency has it out for me and they are violating my rights and discriminating against my disability. But I feel he was taken advanged of that as well cyz he never returned calls text ir emails never met with me to discuss case Just ignored me and only called me back a few times the last couple months. I am disabled and I paid him all the money I had to represent me abs I'm told I'm not allowed to represent myself but then was forced to represent myself at a trial witch I lost vuz he didn't show up and un going ro lose the other case cyz I can't hire a lawyer and ain't allowed to represent myself I told him I'm done working with him I can't lose my prenatal rights cyz he don't show up or shows up late or sends someone who don't know our case. I asked foe the money back to get another lawyer and he refuses to pqy it back says he don't have it now refuses to answer

  Business response

  04/22/2022

   

  To Answer the Complaint:

                First, I'd like to address our associates going to court. Many firms, including ours, use associates to attend court hearings. Our associates are briefed, well educated, and experienced in these kind of cases. I brief them personally and they also meet with the clients. In fact, one of the meetings was held in our office with myself and the associate. The client was able to thoroughly go over her case with both of us and had both of us to give advice and consult on tactics in the client's hearing. 

   

                Second, we had many phone calls through January and March to go over the case with the client. Several times we requested that the client come to the office but the client refused to do so. The client sent her relatives instead. On more than one occasion this attorney called the client before phone/video conferences and the client would not answer the phone call or the text. On one occasion even after stressing that we needed to speak, the client still refused to do so. This was in March of 2022. 

   

                  Third, over several hearings and one that last six hours, this attorney was able to resolve to the client's benefit one of the statuses for one child. Due to error in time, this attorney was late for the last hearing, which was a status hearing involving what services were being provided to the children. Despite the lateness, there was still room to move towards success but the client did not desire our services any longer. Due to our flat nonrefundable fee and the time put in the case, we did not refund the client. 

   

    Some cases take multiple hearings over time.  We always drive to obtain the best outcome that we can for our clients.

   

  S Sincerely,

    Matthew ** P****** ****

  
  

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