ComplaintsforCernic's Towing Svc
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Complaint Details
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Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My car was impounded in september. I called on feb 3 to see if i could get my car and work out a price. The owner, his name is Keith told me he filed for a title and he never contacted me. I was upset saying you never contacted me and you go and get a title for it. He proceeded to call me names. I called in november about my car . Other employees told me my car was never searched and that it was sitting outside. Keith the owner said it was sitting inside which is 75 bucks a day compared to 65 dollars a day sitting outside. Bottom line is he stold my car. Never contacted me if I was coming to get it which I had every intention of getting it back. It was a 2004 Volkswagon Passat, blue in color sunroof, fully loaded. Im totally distraught over this. The one thing i owned was taken away from me without my knowledge.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.