ComplaintsforTri County Landscape Services, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ****** from Tri county Landscapes to plant 32 arborvitae trees on my property. Job was completed and services were paid in full. I was given a 1 year warranty for any defects of growth issues of the trees. After 10 months , there was obvious dying of 6 trees. I reported them to ****** within 2 weeks of observation via email. He did respond that he would take a drive by to look at them within 1 week. A week and half came and went with no contact from ******. I emailed him to see if he stopped by. He did not respond. A week later I emailed him again with no response. I then called him and left a voicemail stating if I don't hear from him within a week I can only assume he doesn't want to honor the warranty. After not hearing from him after that week , I left another voicemail giving him 3 days to respond or was going to file a complaint. I left a negative review on his business website. Within the hour he responded with name calling and vulgar language.I have copies of emails and warranty if needed.Thank you , *******************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.