ComplaintsforEZ Smokes Tobacco Outlet
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Complaint Details
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Initial Complaint
11/03/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought a vape from them. Went home and verified the vape on the actual site and its a fake. After hitting the vape twice my lungs have sharp pains. Never had this with any other vape. Im so disappointed that they are selling fake products and over charging them. She refused to refund me for a fake product.Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased an ****** vape from This store on October 22nd and it is fake. I scanned the QR code on the box and it took me to the ****** website. I will attach the picture of what the website told me. I contacted the business and let them know that it wasn't working anymore after less than 24 hrs and that it was also a fake. They said there was nothing they could do about it.Customer response
11/20/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by EZ Smokes Tobacco Outlet regarding complaint ID ********.
Regards,
*****************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.