ComplaintsforLotus Collective
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Complaint Details
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Initial Complaint
09/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
My product was sold in their shop for 2 years or more and I was not paid fully for my product that sold. They have done this to many other vendors as well. I am in the hole almost $1,000 worth of inventory, gas to deliver, and the time to make the products. They have moved stores now 3 times and run away from all their problems. They need to be held accountable as a business because what they have been doing is against the law. They take peoples product, sell it, charge a monthly fee, yet do not pay for what you sold. It’s wrong.Business response
09/13/2022
I have already resolved this issue with the complaint poster. I have messages She sent me in July telling me to keep her unsold product as candle making is becoming to expensive for her. We have since been talking and have come to an agreement. Hopefully this comment can be reversed and not posted to my profile as it is nor accurate or true.Initial Complaint
01/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was a consigner at this shop. They were not paying me for my sales, communicating, or giving any records. I finally fought them long enough to get paid, however, they then claimed they sent my remaining inventory back 10 days ago, after already waiting and waiting for them to do so, and said they would provide tracking, but are now refusing to provide the supposed tracking to prove my items were sent. I do not have my items. This business has a record of not paying vendors since they opened. You can see many reviews stating this all over Facebook, Google, etc. The resolution I’m seeking is for the business to return my stock from their shop, with tracking, as they claimed they would provide.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.