Customer ReviewsforRecovery Centers of America

This is the worst rehab. They don't care about their employees or patients. People get there and want to go home. Patients are getting the wrong medication while they are there and being sent home with the wrong medication or they.don't have refills.Patients have to beg to see a doctor. They come in on drugs put in detox only to get more addictive drugs during detox and after.

Recovery Centers of America (RCA) at *********** is a fully licensed **** and Alcohol ******************************* by the ************ ********** of **** and Alcohol Programs (DDAP). RCA at *********** invites, promotes, and encourages patient feedback at all levels of care. All patients are provided with a Patient Satisfaction Survey at the time of their discharge. RCA at *********** has maintained a patient satisfaction score above 88% over the past 3 years, with most recently receiving a 92% satisfaction rate over the past 3-months. In addition, RCA at *********** conducts a Senior Leadership listening session with all patients every 3 weeks. RCA at *********** also values and advocates for employee feedback to enhance the delivery of quality services not only to our patients, but also to the staff who deliver these services to be fair and equitable. RCA at *********** hosts a monthly employee engagement meeting, as well as a listening session with the **** Both platforms are open to all employees and support an open dialogue with a focus on collaboration and improvement. RCA at *********** treats people in active addition. Some patients going through a detoxification process *** experience the desire to leave treatment. RCA at *********** follows a detox protocol and treatment plan that addresses the patients withdrawal symptoms. This medical protocol is initiated and managed by licensed Medical Practitioners, who assess all new patients within 24 hours of admission. Ongoing medical evaluation while in treatment are individualized depending on the scope of treatment and need of the patient. All patients undergo a discharge process, which verifies the medications they have received while in treatment and medications they are being discharged home with. The nursing department conducts this process and explains what the discharging medication is and dosage, how to take it (route and frequency), and how many the patient is going home with.