ComplaintsforHerb Stevenson Jr Home Improvement Design & Engineering
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Complaint Details
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Initial Complaint
05/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I hired mr stevenson back in March 2, 2022 to finish my basement I was quoted at 15k for a complete basement drywall,flooring,electrical, plumbing he asked me for 10k deposit which at the time I didn't know it was illegal to ask for in pA which you should only ask for 1/3 down of the contract amount he was given 13,500 instead of 10k via cashiers check. Mr stevenson workers begin working on my basement the next day in which the first week everything was smooth framing getting done until the drywall persons that he hired came in to do the drywall everything went left immediately his staff were smoking marijuana inside my home, drinking liquor, getting into verbal confrontations between each other inside and outside my home for which he fired the drywall staff due to the fact that they couldn't get along with his other works. At that point he only had one individual name steven Deanne working all areas plumbing drywall electrical and flooring. Mr stevenson was aware of the poor work being done inside my home by his staff I had damages with the drywall poorly done, the plumbing in the bathroom was terrible we had water leaking from under the sink, shower head, we had a broken shower, from mr stevenson staff leaving an old toilet inside the shower, we had wires exposed hanging where any child could touch them with time we made mr stevenson aware of these ongoing issues for which he refused to address and fix his staff stop showing up to work and when me and my husband called me stevenson to get a resolution about the damages in our basement he drop the ball stop communicating took off and left us with severe damages to our basement for which me and my Husband are now having to pay license individuals to correct his mistakes we have not heard from mr stevenson since we last spoken to him
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.