ComplaintsforAwnings and Beyond LLC
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
80 yr old had rear porch fall over, work was to install new porch and gutter for $8550. 7/18/22 1st half paid, 2nd half paid after install on 9/2. After 1st noticeable rain, steady water stream leaking from gutter on both ends and complained, no response. Followed up and complained again with calls and emails, no response or "we will be there" but never show. One person eventually came unannounced but it was not repaired. Installer has delayed repairs for 2 months since being notified multiple times since 9/28. I believe they are purposely delaying into winter when there is less water in the gutter.Customer response
01/03/2023
Hi, can you revise your notation to business responded and customer is satisfied??
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.