ComplaintsforKFC
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Ordered from here on December 24th. It was a pickup order that I had made online. When my order was ready I went to pick it up and they told me that they had no order for me. So, I showed them my confirmation that I definitely did have a $34 order. They told me the door dash person must've taken my order by mistake. No apology and they didn't make it right. They ran out of food and were closing, but they still took my money. I paid with a card online. I've emailed them and haven't heard anything back. I just want my money back!Business response
02/02/2022
So I just spoke to the customer and she received a full refund weeks ago.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.