ComplaintsforAurand's Auto Service
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Complaint Details
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Initial Complaint
08/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The tow truck operator damaged the exhaust system will unloading my **** **** at the service station. The service station fix the damage and the charge came to $253. I would like Aurand's to reimburse me for the expense. Prior to contacting the BBB, I left a telephone message and also sent an email. I really thought Aurand's would contact me, because the service station owner witnessed the event. If you have questions, please call me at ************.Thank you!!!*****************Customer response
09/30/2022
Good Morning *******,
My complaint against Aurands Towing has been solved.
They agreed to refund the towing fee and I am satisfied with that.
If you have any questions please call me at ************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.