ComplaintsforSelinsgrove dental and dentures
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The cost of my top dentures , out of pocket money, along with dental insurance. They are severely not wearable without embarrassment. The mid line on the denture is off center and crooked. Had people ask if I had the dentures in wrong. Very crooked, and questioned this several times during my fittings and adjustments that they were not centered. They kept brushing it off and saying they were fine. Now, to have it fixed they want me to pay an additional $400 for their screw up. Also got bottom dentures, and out of pocket expense was $800 along with my dental insurance that they wont finish until I pay an additional $294. There are advertisements in the building stating dentures starting at $499. I supposedly received the cheapest ones which they are telling me cost $2900 , just for the bottoms! Where are the ones for $499? They are falsely overcharging the insurance co. and the patient. Any help appreciatedBusiness response
11/15/2022
******************
Please be advised we cannot confirm or deny this is a patient of our affiliated practice.
Due to HIPAA regulations, a medical release would need to be signed prior to any information being released to an outside party.
For your convenience, an Authorization for Release of Medical Records (the Authorization) is attached.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.