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              Customer ReviewsNCB Management Services, Inc.

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              10 Customer Reviews

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              • Ashleigh A

                11/11/2024

                Information reported to the credit bureaus from NCB management services is false. It's showing that *** is an original creditor to a debt collection on my transunion report. I am asking in ******** that this collections be removed from both experian and transunion. Thankyou for your time in this matter.

              • Jr H

                08/25/2024

                I have a vehicle that has been in my storage yard, I need a to get paid for storage, that has racked up storage fees for, I called and was given the round around, stating they can't speak to me, and I had this vehicle since 1/29/2022 with no one waiting to pay the storage fees, I can't do anything with this vehicle without a title, $19,900 in storage fees and the car is not worth that amount. this company doesn't reply to letters sent to them.

                NCB Management Services, Inc. Response

                09/18/2024

                Thank you for providing an opportunity for NCB Management Services, Inc. (NCB) to respond to your concerns. We take all feedback very seriously.  I apologize for any confusion and would be happy to discuss your concerns further to ensure they are properly addressed.  Please contact NCB directly at ************* or ************** should you need any further assistance. 

                Regards,
                *********************, Deputy General Counsel

              • Up S

                08/05/2024

                Our phone lists missed call from his company. Called back but no answer. Looked up 800# on web for the *************** it, but they have no idea why the call. Took forever to try to get very simple questions answered, like "Is the phone # used to phone me a legit phone # for your company?" And if it is, "Why no answer when I phone back?" Struck me as a total bunch of idiots, including the manager to whom I asked to be transferred. And on top of that, everything I said to said manager came back in an echo so you could barely understand why they or I said.

                NCB Management Services, Inc. Response

                09/18/2024

                Thank you for providing an opportunity for NCB Management Services, Inc. (NCB) to respond to your concerns. We take all feedback very seriously.  I apologize for any inconvenience and would be happy to discuss further if you have any questions.  Please contact NCB directly at ************* or ************** should you still need any assistance. 

                Regards,
                *********************, Deputy General Counsel

              • stacy m

                07/08/2024

                I have asked them to stop calling my 13 year old son's phone but they will not stop. The next call and I'm reporting to FDCP.

                NCB Management Services, Inc. Response

                07/10/2024

                ******************,

                Thank you for providing an opportunity for NCB Management Services, Inc. (NCB) to respond to your concerns. We take all feedback very seriously.  No further calls will be made to the phone number from our company.  My apologies for any inconvenience. Please contact NCB directly at ************* or ************** should you require any further assistance.

                Regards,
                *********************, Deputy General Counsel

              • Cassandra J

                05/29/2024

                Terrible, they are horrible. They do not identify themselves properly. Call from 13 different numbers each day. After 8 and 9pm even!!!! If you need to contact someone, MAIL A LETTER!! I ASKED MULTIPLE TIMES TO BE SENT THE **** SO I COULD CONTACT THEM!! If I cannot verify who you are, I'm not setting myself for fraud. Period.

                NCB Management Services, Inc. Response

                05/31/2024

                ******************,

                Thank you for providing an opportunity for NCB Management Services, Inc. (NCB) to respond to your concerns. We take all feedback very seriously.  Our records relating to the relevant account do not reflect calls placed in a manner stated in your review.  I apologize for any confusion and would be happy to discuss further if you have any questions.  Please feel free to contact NCB directly at ************* or ************** should you need any further assistance.  In the meantime, I have noted the account to ensure you do not receive any further calls from our office.

                Regards,
                *********************, Deputy General Counsel

              • Joshua F

                04/15/2024

                I paid a settlement and ncb has yet to close to my account. I have on recording and a written statement in email saying that they would do so. Yet I still carry a balance.

                NCB Management Services, Inc. Response

                04/18/2024

                ****************,

                Thank you for providing an opportunity for NCB Management Services, Inc. to respond to your concerns. We take all feedback very seriously.  It appears this matter has already been resolved based on a review of the account information as well as the recording of your call to our office on 4/15/24.  We apologize for any confusion and would be happy to discuss further if you have any questions.  Please feel free to contact NCB directly at ************* or ************** should you need any further assistance.

                Regards,
                *********************, Deputy General Counsel

              • Sha J

                04/01/2024

                This company would not provide any documentation for the debt then I was told I owe a $39k balance on a car which balance left was $3900. I sent them proof of what was left to pay and advised I would pay that amount and they did not want to take the money. I advised them that is illegal to ask me for an amount I do not owe. I'm getting a lawyer.

                NCB Management Services, Inc. Response

                04/09/2024

                Ms. Johnson,

                Thank you for providing an opportunity for NCB Management Services, Inc. to respond to your concerns. We take all feedback very seriously.  I reviewed the documentation you provided, and it is unrelated to the reason we are contacting you.   I apologize for any confusion and would be happy to discuss further if you have any questions.  Please feel free to contact NCB directly at ************* or (**** ******** should you need any further assistance.

                Regards,
                Ross E*****, Deputy General Counsel

              • Latoya F

                02/23/2024

                Section 623 (a)(6) if a furniture learns that it is has furnished in accurate information due to identity death, it must notify each consumer reporting agency of the correct information and must thereafter report only complete and accurate information. NCB management service stole my identity and is trying to collect money that I don’t owe

                NCB Management Services, Inc. Response

                02/28/2024

                Ms. Fuller, 

                Thank you for providing an opportunity for NCB Management Services, Inc. to respond to your concerns. We take all feedback very seriously and this matter has been referred to our disputes team to look into further.  Please feel free to contact NCB directly at ************* or ***** ******** should you need any further assistance.

                Regards,

                Ross E*****, Deputy General Counsel

              • Geoff G

                05/31/2023

                I've received a letter stating their systems were hacked and my Social security number was 'involved'. After reading the rest of the letter, it appears to be a sales pitch by using scare tactics. Who is NCB Management Services? Who do they work and how did they obtain my SS number? The letter I have states none of this.

                NCB Management Services, Inc. Response

                06/01/2023

                We sincerely apologize for any inconvenience caused by a recent security incident. Your privacy and security are of utmost importance to us, and we took immediate action to address the situation. If you received a letter from us in connection with the security incident, please note that the letter contains an offer for credit monitoring services through a trusted third party provider. These services are offered free of charge, and no purchase is necessary to take advantage of this offer. If you have any additional questions about the security incident or how to enroll in the free credit monitoring services, you can use the phone number provided in the letter you received to call the NCB security incident response hotline.

              • Ashley B

                02/16/2023

                Their system was currently hacked and they are refusing to tell their consumers about their personal information being breached and gone. They can't access anything and unwilling to communicate that, instead leaving people scrambling hoping their info is protected.

              Customer Review Rating

              1/5

              Average of 10 Customer Reviews

              Contact Information

              1 Allied Dr

              Trevose, PA 19053-6945

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              (215) 244-4200

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              BBB Rating & Accreditation

              BBB accredited businessB

              Accredited Since: 9/30/2011

              Years in Business: 30

              Customer Reviews are not used in the calculation of BBB Rating

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